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We are SMRT Solutions

10+

Projects Delivered

15+

Total Clients

2

Awards Winner

12+

Years Experience

Customer satisfaction is the pillar of SMRT Solutions’ core values

SMRT Solutions founder Wayne Wallace believes in the golden rule of treating others the way he would like to be treated and gains satisfaction from knowing that his customers are happy. Wayne endeavors to ensure that all of SMRT’s customers can trust the company with their IT for years to come. Wayne encourages all staff to offer understanding and empathy to frustrated users and provide solutions that are tailored to meet and exceed their needs. SMRT Computer Solutions believes that technology should work for a human, and not vice-versa.

What is SMRT Solutions all about?

Our home base in Powassan, Ontario and have been servicing North Bay and area for more than 12 years. We help businesses with cyber security, hardware, wiring, and technical setup. We also help businesses get off the ground with branding, marketing, website, and social media with our newly launched sister company, smrt studio.

How did SMRT Computer Solutions start?

Wayne Wallace previously worked as a developer for more than 15 years. While working in software development, he found himself assisting family and friends with technical questions and issues. Wayne’s technical and people skills allowed him to ensure that he would provide quality service for his family, friends, and customers. Since then SMRT Solutions has successfully grown to support Powassan, North Bay, and all other surrounding areas.

Our Partners

SMRT Solutions is partnered with multiple industries.
Regardless of our current partnerships, we work with your provider of choice if that is what you prefer.
Lenovo
HP-logo
Dell-logo
Microsoft-logo
Huntress
Axcient
ThreatLocker
NinjaOne
Avanan
3CX
Fortinet
Keeper
Dropsuite

Customer feedback

As a not for profit with limited in-house IT experience, Wayne and his team at SMRT were crucial in helping us navigate our move online. They helped us improve our security, networking, and digital communication, and provided a path forward, which will ensure that we are offering the best-quality services possible to our clients and our communities. I highly recommend SMRT and plan to continue working with them going forward.

Randie Doornik

Manager, Almaguin Adult Learning Centre

Wayne has been our go-to computer guy for a little over a year now. He services and maintains everything we need on our 3 computers, 1 laptop, and a server at our place of business. If I have any questions, he always answers them in a non-techy way so that I understand 😊 On the rare occasion we have had an issue, he is there promptly, and has always been able to get us up and running quickly. I highly recommend him!!!

Julie Gohm

Director of Operations, The Original Bug Shirt Company

Great service delivered by Wayne during the IT project he led for us. Professional level engagement and outstanding customer service, and follow up. If Wayne didn’t have an immediate answer or a solution to a problem, he knew where to go and who to contact in order to deliver. Wayne’s insight and knowledge coupled with a reliable and tenacious work ethic contributed to a successful project implementation for our organization. I would not hesitate to choose Wayne again for a related IT project.

Doug Steringa, CPA, CGA

Manager Family Health Team and Patient Services, Mattawa Hospital

I have been consulting with Wayne on IT issues for about a year now. Wayne has been a valuable contact to work with. He is very pleasant and courteous to all our staff and to the existing IT suppliers of services. Wayne is professional, knowledgeable, and goes beyond in ensuring a quality service delivery. He is in tune with current available technologies and can gauge specific needs, while realizing cost constraints. Despite cost constraints, he can develop a solution that delivers value and meets the specific objectives being sought.

In closing, I strongly recommend Wayne Wallace of SMRT Computer Solutions for the value-added service provided and the professional attitude held.

Dan Truchon

Treasurer, Municipality of Strong, ON

Wayne does not just have the technical knowledge to ensure business is always up and running, but is a great partner and adviser with any IT questions we may have. His solutions are always in the best interest of us as a company as we continue to grow. Reliable, trusted, and knowledgeable.

Donald Champagne

CEO, North Bay Plastic Molders

Over the years working with Wayne, we feel he and his team have been reliable with technical knowledge and expertise we have come to rely upon.

Deborah Wood

Director of Operations, Retail Services Group

Give us a call so you can stop worrying about your tech. That’s what we’re here for.

705-223-7678