As a not for profit with limited in-house IT experience, Wayne and his team at SMRT were crucial in helping us navigate our move online. They helped us improve our security, networking, and digital communication, and provided a path forward, which will ensure that we are offering the best-quality services possible to our clients and our communities. I highly recommend SMRT and plan to continue working with them going forward.
Wayne has been our go-to computer guy for a little over a year now. He services and maintains everything we need on our 3 computers, 1 laptop, and a server at our place of business. If I have any questions, he always answers them in a non-techy way so that I understand 😊 On the rare occasion we have had an issue, he is there promptly, and has always been able to get us up and running quickly. I highly recommend him!!!
Great service delivered by Wayne during the IT project he led for us. Professional level engagement and outstanding customer service, and follow up. If Wayne didn’t have an immediate answer or a solution to a problem, he knew where to go and who to contact in order to deliver. Wayne’s insight and knowledge coupled with a reliable and tenacious work ethic contributed to a successful project implementation for our organization. I would not hesitate to choose Wayne again for a related IT project.
I have been consulting with Wayne on IT issues for about a year now. Wayne has been a valuable contact to work with. He is very pleasant and courteous to all our staff and to the existing IT suppliers of services. Wayne is professional, knowledgeable, and goes beyond in ensuring a quality service delivery. He is in tune with current available technologies and can gauge specific needs, while realizing cost constraints. Despite cost constraints, he can develop a solution that delivers value and meets the specific objectives being sought.
In closing, I strongly recommend Wayne Wallace of SMRT Computer Solutions for the value-added service provided and the professional attitude held.
Wayne designed my website for my new business and was very understanding and patient with me changing my mind about what I wanted and with my lack of computer knowledge. He is also there whenever I’m having a computer issue and is quick to figure things out. I highly recommend choosing Wayne to be your computer guy!
Wayne does not just have the technical knowledge to ensure business is always up and running, but is a great partner and adviser with any IT questions we may have. His solutions are always in the best interest of us as a company as we continue to grow. Reliable, trusted, and knowledgeable.
Wayne has brought a new face to our company, with us just wanting to have a webpage turned into a great relationship with many of our other needs met with one company. Whenever I have a question or problem, he always finds a way to answer it or fix it. I would recommend SMRT Computer Solutions to anyone looking for knowledgeable staff and help with making a name for their company.
Over the years working with Wayne, we feel he and his team have been reliable with technical knowledge and expertise we have come to rely upon.